+1 (844) 364-TRAV
  • United States
  • Australia

Don't like forms?

Put in your phone number or email and we’ll contact you right away.

Privacy Policy

Protecting your private information is Travalet’s (“Travalet,” “we,” “us” or “our”) priority. This privacy policy (this “Privacy Policy”) applies to Travalet and the Travalet website, mytravalet.com, (the “Site”) and tells you about the information that we collect and how that information is used. For the purposes of this Privacy Policy, unless otherwise noted, all references to Travalet include the Site.

Please note that the Site may contain advertisements and/or links to other entities’ websites that are not controlled or operated by Travalet. This Privacy Policy does not apply to such third party websites, and Travalet is not responsible for the privacy practices of such third parties or the content of such third party websites. Therefore, we encourage you to review the privacy policies of such third party websites so that you can understand how those websites collect, use and share your information.

This Privacy Policy is effective as of June 2, 2015.

Your acceptance of this Privacy Policy & revisions to this Privacy Policy

By using the Site, you consent to the privacy practices described in this Privacy Policy. If you do not agree to this Privacy Policy, you may not use the Site.

Travalet reserves the right, in our discretion, to change, modify, add or remove portions of this Privacy Policy to reflect company and customer feedback at any time and from time to time, without prior notice to you. All changes will be posted to the Site. Travalet urges you to frequently review this Privacy Policy for changes to how Travalet is protecting your information. Your continued use of the Site following such changes means that you accept those changes.

Collection of your information

Travalet may collect your personally identifiable information, which you voluntarily submit to us, such as your name, address, email address, telephone number and credit card number.

Travalet may also automatically collect generic information associated with your use of the Site. This generic information may include your IP address, your computer browser type, your access times to the Site, referring website addresses and the pages you visit within the Site.

We may gather additional personally identifiable information or generic information in the future.

Use of your information

Upon collection of your information, Travalet may use such information internally, separately or in combination with pre-existing information, for the following purposes:

  • To operate the Site and deliver the services you have requested;
  • To maintain the quality of the service;
  • To provide general statistics regarding use of the Site;
  • To deliver customized content and advertising within the Site to users whose behavior indicates that they are interested in a particular subject area;
  • To inform you of other products or services available from Travalet and our affiliates;
  • To contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered;
  • To contact you on behalf of external business partners about a particular offering that may be of interest to you. In accordance with the “Data sharing & transfer” section of this Privacy Policy, your personally identifiable information (name, address, email, telephone number) is not transferred to such partners; and
  • To enforce our Terms of Use, which is available at Terms & Conditions
  • Data sharing & transfer

    Travalet will disclose your personally identifiable information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
    Protect and defend the rights or property of Travalet; and
    Act under exigent circumstances to protect the personal safety of users of Travalet, or the public.

    Travalet does not sell, rent or lease your personally identifiable information to third parties. However, Travalet may share your personally identifiable information with trusted partners with whom we have contracted to provide you with certain products or services, including, for example, sending you email or postal mail, providing customer support or arranging for deliveries. All such partners are prohibited from using your personally identifiable information except to provide the contracted for products or services, and they are required to maintain the confidentiality of your information.

    In addition, in the event that Travalet is involved in a transaction such as a merger, stock purchase or sale, or sale of substantially all of Travalet’s assets, your personally identifiable information may be transferred to the other party in such transaction.

Use of cookies

The Site may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain the cookie is issued to you.

One of the primary purposes of cookies is to provide a convenient feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize pages on the Site, or register with the Site, a cookie helps Travalet to recall your specific information, such as billing addresses, shipping addresses, and so on. When you return to the Site, the information you previously provided can be retrieved, so you can easily use the Site features you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Site.

Security of your personally identifiable information

Travalet uses commercially reasonable means to secure your personally identifiable information from unauthorized access, use or disclosure, both during transmission and once we receive it. When personally identifiable information (such as your credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer protocol. However, no method of transmission over the Internet, or method of electronic storage, is one hundred percent (100%) secure. Thus, although we strive to use commercially reasonable means to protect your personally identifiable information, we cannot guarantee its absolute security.

Children’s privacy

You must be at least thirteen (13) years old to use the Site and if you are between the ages of thirteen (13) and seventeen (17), you must ask your parent or guardian for permission to use the Site. We do not knowingly collect personally identifiable information from children under the age of thirteen (13). Accordingly, the provisions of the Children’s Online Privacy Protection Act do not apply to the Site.

Opt-out & unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Travalet by contacting us here:

Email: info@mytravalet.com
Phone: 844.364.8728

Special notice to California residents

Under California Law SB 27, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to [insert e-mail address] and please include the phrase “California Privacy Request” in the subject line and provide us with your name, address and email address. We will respond to you within thirty (30) days of receiving such a request.

Browser do not track signals

Although the Site currently does not have a mechanism to recognize the various web browser Do Not Track signals, we do offer our users choices to manage their preferences. To learn more about browser tracking signals and Do Not Track please visit http://www.allaboutdnt.org/.

Questions & feedback

Travalet welcomes your questions and feedback regarding this Privacy Policy. If you believe that Travalet has not adhered to this Privacy Policy, please contact Travalet at:

418 Clifton Ave
Suite 204
Lakewood, New Jersey 08701

Email address:

Telephone number: